Online Course » ASD03 Autism Spectrum Disorder - Communication

Course Description:
Communicating effectively is an essential element of the Direct Support Professional’s daily work. Specific strategies and tools will be reviewed in this module. You communicate regularly with people inside and outside the agency in order to successfully manage the needs of the individuals you support. In this module we will look at communication tools that promote communication as well as the importance of presenting ourselves professionally.
Course Objective:
After completing this module, you should be able to:
• Identify effective listening and verbal communication strategies at all levels of the organization
• Describe how speech and language disorders affect communication.
• Define internal, external, and distance communications, and the role of professionalism in each.
• Describe the importance of confidentiality and how to maintain confidentiality in all communications.
• Communicate respectfully with and about individuals you support.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:

The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Credits:
1.00
Hours:
1.00
Certificates:
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