Online Course » CW103 Child Welfare I - Communication

Course Description:
The act of communicating takes two people: the sender of a message and the receiver of a message. People communicate through words, actions, facial expressions, pictures, and signs. It is important as a Direct Support Professional to know how to effectively communicate with the persons you support as well as with other people within our environment.
Course Objective:
• Identify methods for communicating effectively at all levels of an organization.
• Define communication including the reasons we communicate, behaviors used to communicate, and potential barriers to effective communication.
• Describe your own personal values and understand how they affect your relationships with the people you support.
• Identify strategies for developing effective listening skills.
• Describe effective verbal communication skills for working with children and teens.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Credits:
1.00
Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

CW111 Child Welfare I - Health and Safety
This module on health and safety will introduce you to the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and basic good health practices. All of these are important in your work with children.

SU01 Substance Use and Addictive Disorders - Introduction to Addictions Services and Professionalism
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.


SU04 Substance Use and Addictive Disorders - Assessment
Assessments provide us with information that will help us determine the supports and services necessary to help individuals in their rehabilitation and recovery. The purpose of this module is to introduce you to the different types of assessments that are done, and how they relate to the process of recovery.  


CW110 Child Welfare I - Documentation
All child welfare and juvenile justice agencies are required to provide certain types of communication or documentation.Communicating information from one person to another can be done in a variety of forms, whether it is spoken, signed, or written, communication is necessary in order to provide the best possible supports to the individuals partici ...

ASD04 Autism Spectrum Disorder - Assessment
Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals.

Forgot Password help button image Create Account