Online Course » MH03 Mental Health - Communication

Course Description:
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.
Course Objective:
• Identify effective listening and verbal communication strategies at all levels of the organization 
• Describe how speech and language disorders affect communication. 
• Define internal, external, and distance communications and the role of professionalism in each 
• Describe the importance of confidentiality and how to maintain confidentiality in all communications. 
• Communicate respectfully with and about individuals they support. 
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.

Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

CW107 Child Welfare I - Advocacy
In this module you will explore ways to work with children and families to gather information related to their concerns; become aware of laws, services, and supports that are in place to assist them; and explore ways to help them stand up for themselves and present themselves in a positive way. 


CW108 Child Welfare I - Vocational, Educational, and Career Support
Children in the child welfare and juvenile justice systems may have significant challenges in the school setting. Abuse, neglect, and trauma all impact the child’s ability to concentrate and focus. In addition, if a child moves from one home or setting to another, the child may change schools -in fact, some children change schools several times. Gi ...

SU06 Substance Use and Addictive Disorders - Supporting Skills Development
The purpose of this module is to demonstrate the importance of skill development and demonstrate your role in teaching individuals new skills that will help them realize their full potential and lead to a more independent life that can be challenging and satisfying. The module describes strategies and tools that you can use to assist you in this im ...

CW104 Child Welfare I - Child and Family Assessment
Assessment refers to the process of gathering information about the child’s situation to help determine how we can best work with the child and the family and ensure that the child’s needs are met. To begin, we will focus on the purpose of assessments in child welfare and juvenile justice settings, the types of assessments that are done, and the ba ...

DD05 Developmental Disability - Community Supports and Service Networking
The purpose of the module is to describe the importance of positive relationships, social connections and an affiliation with community groups positively on the quality of our lives and the lives of the individuals we support.  The learner’s role is to assist the individual in developing and maintaining these meaningful relationships in the co ...

Forgot Password help button image Create Account