CW107 Child Welfare I - Advocacy
In this module you will explore ways to work with children and families to gather information related to their concerns; become aware of laws, services, and supports that are in place to assist them; and explore ways to help them stand up for themselves and present themselves in a positive way.
LFS08 Frontline Leadership - Training and Staff Development Activities
Promoting and managing the training and professional development activities of staff is an important responsibility of the frontline supervisor. The frontline supervisor is responsible for understanding and meeting the orientation needs for new employees and understanding and meeting the on-going staff development needs for current employees.
CW203 Child Welfare II - Advanced Communication Strategies
This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act
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LFS09 Frontline Leadership - Advocacy
Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can
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DD09 Developmental Disability - Crisis Intervention
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself. Potential crisis situations are identified. This training does not endorse any specific physical interventions.